Title: Casual Receptionist
Department: All Departments
Reports to: Senior Director of Human Resources
Designation: Temporary, On-Call
Vacancies: Multiple – Continuously Accepting Applications
Posting Type: Internal Posting – Open to Tsuut’ina Nation Citizens (Nation or Community)
JOB SUMMARY
The Casual Receptionist serves as the first point of contact for visitors, clients, employees, and members of the public, providing exceptional front-line service and support. This role supports various departments as needed and requires strong professionalism, interpersonal communication, and organizational skills to effectively manage incoming calls and office inquiries. Casual Receptionists will be added to a general HR coverage list and must be available to work on short notice to provide coverage across departments.
DUTIES AND RESPONSIBILITIES:
- Greet visitors, manage the sign-in process, and direct individuals to the appropriate areas or staff.
- Answer, screen, and direct incoming phone calls to the appropriate employees or departments.
- Maintain a clean, professional, and organized reception area.
- Receive, sort, and distribute incoming and outgoing mail, packages, and other deliveries.
- Maintain department files and records related to reception responsibilities.
- Perform administrative tasks such as data entry, faxing, scanning, photocopying, and filing as assigned.
- Book and coordinate meeting room reservations.
- Monitor and organize common areas, ensuring supplies are stocked and accessible.
- Coordinate service calls and maintenance requests for office equipment and facility-related issues.
- Follow department-specific procedures and workflows when providing coverage.
- Duties may vary by department, and additional tasks may be assigned as operational needs arise.
QUALIFICATIONS AND SKILLS:
- Desired Education and Knowledge:
- A High School Diploma or GED is preferred, but not required.
- A minimum of one (1) year of reception or administrative experience.
- Personal Attributes
- Demonstrated consistency, reliability, and accountability.
- Strong verbal and written communication skills.
- Excellent interpersonal skills and a positive, professional attitude.
- Ability to take direction and work with minimal supervision.
- Comfortable answering phones, transferring calls, and documenting events such as deliveries and pick-ups.
- General Employment Requirements
- Must be a Tsuut’ina Nation Citizen – Nation or Community Member.
- Reliable transportation to and from work locations.
- Oath of Confidentiality.
- Criminal Record Check, and Vulnerable Sector Check as required.
- Flexible schedule with availability to work on short notice.
SCHEDULING:
- This is a casual position; applicants will be contacted for shifts as needed based on departmental requirements.
- The standard shift is 8:00 a.m. to 4:00 p.m., with hours adjusted as required by the department receiving coverage.
NOTE:
Please note that this organization adheres to Sections 1 – 9 of the Aboriginal Employee Preference Policy for selection and displacement.
Competition Opens: January 1, 2026
Competition Closes: December 31, 2026 @ 11:59 PM MST
Please apply in writing, including a resume to:
Tsuut’ina Nation Human Resources Department
9911 Chiila Boulevard, Tsuut’ina, Alberta T3T 0E1
ATTN: Recruitment Officer
OR Email: Jobs@tsuutina.com
Please reference in the subject line: JOB TITLE & REF # to ensure it is received.
